Mindful Customer Experience

Mindful Customer Experience

Brilliant customer service is fundamental to outstanding business success. Customer-facing representatives are on the front line of any organization, and the quality of their interpersonal skills and problem solving competencies are of critical importance to the enterprise.

Mindful practices are a powerful interpersonal toolset that enables your team to project a positive and energetic cultural voice, with a high baseline of social and emotional intelligence. Mindfulness reduces stress, helps concentration and drives rapid rapport and relationship building. It enables representatives to focus more attentively, listen more carefully, and solve problems more strategically.

Id8TEs Mindful Customer Experience course will help any customer-facing team dramatically improve it’s clarity, cognitive performance and relationship skills. Mindfulness provides the calm awareness, critical thinking and solutions-oriented connection that customers appreciate, and the engaged interest, empathy and easy warmth that customers rave about.

Download the Course Outline

The Mindful Customer Experience course includes:

full-day onsite or synchronous online training, for up to 30 participants

months unlimited access to 500+ guided meditation video training sessions

months unlimited access to 200+ guided emotional intelligence and leadership training sessions

months unlimited access to live online mindfulness training, events, support and community